Term Of Sale
Terms of Sale and Health Guarantee for Seraphic Crested Geckos Payments: Payment or hold deposit is accepted through PayPal (email amytacoma253@yahoo.com); we can also receive credit card payments via PayPal (processing fee will be added), Venmo Paypal enables for the secure use of credit, or debit cards. You can choose to pay by being "friends" on Facebook option which would be free please contact me for more details.
If you pay using payment of services or goods you will need to send another payment to pay for the fee. Seraphic Crested Geckos do not cover PayPal fees, they will be added to your balance. Make sure PayPal information is up-to-date when making payment. Your contact name and PayPal/address info must match. Add your address, phone number and specific crested geckos name/number to your paypal payment notes. If you are shipping and to be held at your FedEx hub please provide that address and phone number as well. Payment plans: Will be considered for geckos costing $100 and over only. Plans for animals costing $100.00 - $149.00. Seraphic Crested Geckos requires a non-refundable/non-transferable $25.00 deposit to put a hold on the gecko. For $150.00 and up requires a $50.00 non-refundable/non-transferable deposit. The gecko must be paid for within 30 days, no exceptions. Please keep in contact with me to let me know you are making a payment. Please keep in mind that the shipping window can be short, so sometimes payment plans will not be accepted due to weather. If The Total Balance Is Not Satisfied by 11:59 pm EST on the 30th day of the hold, the animal(s) will be removed from the hold status, and placed back to the available status. All monies collected toward the purchase of the animal(s) (minus the 25% non-refundable deposit fee) will be converted to store credit. Store credit has no expiration date, and can be used toward the purchase of any available animal, but not toward another hold or deposit. Payment plan will not be available to be offered to customers who have store credit by default. NO CASH REFUNDS WILL BE GIVEN Lost contact clause: If you make payment and lose contact without warning (IE, we are planning to pick up or ship soon, or you are due to make a payment on your payment plan), every effort will be made by Seraphic Crested Geckos to contact you for 2 weeks; at the end of this time, Seraphic Crested Geckos has all right to CONVERT ALL FUNDS TO STORE CREDIT except the 25% deposit will be refunded and your gecko(s) will be re-listed for others. If you will be out of town/unavailable for longer than 2 weeks, please inform Seraphic Crested Geckos ahead of time so we do not think you have backed out. Sexing: Seraphic Crested Geckos does not sex crested geckos under 10 grams and does not guarantee sex. Only crested geckos weighing 25 grams or more will guarantee a positive sex. Most likely you can tell probable sex at 5 or 10 grams. Animals listed as “probable male” or “pores seen” means that we have louped them, and have seen what appear to be pores, however there is no visual bulge present. Animals listed as “probable female” or “no pores seen” means that we have louped them, and no pores were visible. Sex is not guaranteed for probable males or females, because louping is not 100% accurate. We provide this information as a courtesy to buyers so that they can make an educated guess about the animal in which they are purchasing. Animals listed as unsexed are too small or young, to accurately determine sex. NO CASH REFUNDS WILL BE GIVEN FOR WRONG SEX ONLY STORE CREDIT IF YOU RETURN THE GECKO. Thanks for your understanding :) Diet: Your new crested gecko has been fed a COMPLETE crested gecko diet Pangea, Pangea with Insects, Pangea complete diet watermelon and banana, Black Panther Zoological color bomb or Clarks along with offering dusted with Miners calcium with D3 Dubia roaches a couple times a week. Continue feeding this way for optimal health. Not doing so voids your health guarantee. I also encourage you to use UVB bulbs for lighting as they do benefit from it. **DO NOT EVER FEED BABY FOOD, MEALWORMS OR SUPERWORMS TO YOUR CRESTED GECKO.** Health guarantee: Seraphic Crested Geckos offers a 7 day health guarantee on all geckos unless otherwise notified; if your gecko falls ill or dies within that time, we will either replace it if we have a similarly priced animal, or offer a credit for the amount paid for use with other stock. Buyer is responsible for all shipping costs. Health guarantee does not include outside injuries. Examples of injuries we do not cover include, but are not limited to: cat attacks, burns, getting caught in an enclosure door, choking on feeder insects which were too large, feeding crickets, MEALWORMS, SUPERWORMS and acquiring an illness or parasite from crickets, acquiring an infection from humidity being constantly too high, shedding difficulties, stress from over heating, or not feeding the diet outlined above. This guarantee does not include tail loss. Refunds are subject to questions about your husbandry practices as well as photo or video proof of injury or death and the enclosure they live in. Seraphic Crested Geckos needs to be notified right away -within 24 hours- that the animal is sick or has died. If, for any reason, the animal should pass within 7 days of receiving, place the animal in the REFRIGERATOR NOT FREEZER in a zip lock bag and return to Seraphic Crested Geckos with-in 24 hours so a necropsy can be done to determine cause of death. Photographic evidence will be required by Seraphic Crested Geckos as soon as possible including the enclosure the animal was kept in. At that time we will determine whether or not the conditions were in fact suitable for the animal to thrive and if a refund will be issued. In the event a refund is issued it will only count as credit toward a replacement animal and not as a cash refund. If we determine store credit is warranted we will ship the next order to the customer free of charge. We will not issue any monetary refunds. We reserve the right to refuse sale. Sales will not be made to minors under the age of 18 – have your parents/guardians contact us to proceed. No geckos are held, reserved, or promised unless payment is made. If you send payment, it is assumed that you have read and agreed to these terms. Shipping: Shipping is done through FedEx via Reptiles2you.com priority overnight service, anywhere within the lower 48 states, at the buyer’s expense. Shipping fees vary depending upon your location and usually range somewhere between $30-$100. Shipping is done Monday-Wednesday only, so that potential delays are less likely to run into the weekend. I suggest that you have your shipment held at your local FedEx hub and picked up when they open for best results. If you want to have your shipment held at the hub PLEASE LET ME KNOW IN YOUR PAYPAL PAYMENT with the address of the FedEx Hub. If you choose to have home delivery a adult must be present to receive the package on the first delivery attempt, otherwise the live arrival guarantee is void. In the event that no one is home to accept the package, and the package is left at the front door or is brought back to the Hub pick up, the live arrival guarantee will be void. Geckos will sometimes drop their tails due to stress. This does not affect the health or breeding ability of the gecko, therefore no compensation will be offered in the case of a tail loss during shipment. PLEASE MAKE SURE YOU READ THIS WHOLE TERM OF SALE AGREEMENT SENDING PAYMENT IS A ACKNOWLEDGEMENT THAT YOU HAVE READ AND AGREE TO THIS TERM OF SALE AGREEMENT. Thank you!! Amy
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